Frequently Asked Questions

Honeycake lets you protect sensitive content in your documents—while storing and sharing them through the tools you already use. Your data stays private, wherever it goes.

Honeycake uses a process called "baking" to encrypt your files. When you bake a file, you can choose either EZ Bake or Layer Bake. EZ Bake, available for all file types, allows you to determine who can access your files and for how long. Layer Bake, available for PDF, csv, and json formats, allows you to go deeper and determine what sections of the files you want to further protect.

Any file can be EZ Baked into a simple cake. These cake files have a single set of authorized users for the entire file.

Some file types (currently PDF, csv, and json) allow sections of the file to be further protected. Different pages in a pdf, columns in a csv, etc. can be redacted except for users you designate. We call that Layer Bake.

Yes. Your files are encrypted locally and never uploaded to our servers. You control who can open them, and for how long. By separating file storage from access methods, we add multiple layers of protection between your data and unwanted access. We also follow strict, industry-recognized security standards—like ISO 27001, SOC 2, FINRA, HIPAA, and GDPR—and continuously update our practices to stay ahead of emerging threats.

The end of the baking process gives you a .cake file. You can share this file with others by any means you normally would, including insecure methods like text, email, slack, dropbox, etc., secure in the knowledge that only the people you designate will be able to open the file.

If you forget your password, you can use the password reset feature on the login page. You'll receive a reset link at your registered email address. For security reasons, we cannot recover your password directly.

Yes, you can revoke access to shared files from anyone or everyone at any time through the application interface. Once revoked, the recipient will no longer be able to access the file. Be warned, however, that once someone has opened a file, they may have a copy of the file in their local storage.

Yes, you can add access to previously shared files at any time through the application interface.

There are no current file size limits, but be warned that, because large files and complex layer bakes take longer to encrypt, your machine and/or patience may fail before our technology does.

You can contact our support team at help@honeycakeapp.com. We typically respond to inquiries within 24 hours.